After submitting the form, we will contact you within 24 hours with a detailed itinerary and invoice. A 30% deposit is required to confirm your booking.
We accept bank transfer (wire transfer), credit card via secure link, and PayPal. All payments are processed securely.
Cancellations made 60+ days before departure: full refund minus 10% admin fee. 30-59 days: 50% refund. Less than 30 days: no refund. We recommend travel insurance.
Yes, comprehensive travel insurance is mandatory for all our tours, especially Kilimanjaro climbs. It must cover emergency evacuation and medical expenses.